FAQ

  • What are the goals of this Wish Campaign?
  • The Wish Campaign offers an opportunity for customers to discover their life’s aspirations with the aim of encouraging potential customers to grow their savings.

    It is our wish to be a bank that you can entrust your life’s wishes with.

  • What does the CASA account refer to?
  • It refers to the Wadiah Savings or Wadiah Current Account.

  • Who is eligible to participate in this Wish Campaign?
  • The Wish Campaign is open to all citizens and permanent residents of Brunei who signs up for a CASA Account. You will receive one Wish Code for every BND500 you deposit and maintain. However, you are only eligible for an award if you have maintained at least BND2,000 throughout the campaign. Account holder below the age of 16 requires a parent or guardian consent to be administrator of the account holder, and we will ask for proof of consent before you can claim any awards.

    For full details, please see the Terms & Conditions. Remember, by participating in this Wish Campaign, you agree to abide by these terms & conditions, so please take a few minutes to read through them now.

  • I already have a CASA account. Am I still eligible for the Wish Campaign?
  • Yes, you are eligible for the first wish when you have at least BND500 at the start of the campaign. Subsequent wishes are given out based on increments of BND500. You can obtain your Wish Code from any of our branches.

  • When can I start submitting wishes?
  • The Wish Campaign has been launched on 20th March 2009. You can start submitting wishes when you receive your Wish Code after setting up your CASA Account.

  • How many wishes will I get?
  • All eligible customers are issued one Wish Voucher with a Wish Code for every BND500 deposited and maintained. Eligible vouchers are based on the amount rounded down to the nearest BND500.

  • How do I submit a wish?
  • After depositing at least BND500 in your account, please go to any of our branches to obtain the Wish Code. With the Wish Code, go to the Submit A Wish page to enter your details and your wish. Please note that your wishes are only qualified if you have maintained a minimum of BND2,000 throughout the campaign.

  • Can I submit more than one wish?
  • You may submit more than one wish, but each wish must be accompanied with a special Wish Code. You receive one Wish Code when you open a CASA Account with BND500 and additional wishes with every increment of BND500 deposited.

  • What is the value of the Wish Awards that I can receive?
  • The Monthly Awards are worth more than BND80,000 for up to 10 Wish-Makers, the Quarterly Awards are worth BND100,000 each and the Grand Award is worth BND 1 Million.

    For full details, please see the Terms & Conditions.

  • What can I wish for?
  • You can wish for anything, and up to 10 Wish-Makers will get their wishes, worth a total of more than BND80,000, granted each month. We will also be granting a BND100,000 award every quarter on top of the monthly awards, and a Grand Award with BND 1 Million at the end of the year.

  • How are the winning wish-makers chosen?
  • The winning Wish Makers are chosen based on the wish story they have written, satisfying the four judging criteria.

    For full details, please see How wishes are granted.

  • I'm interested in the CASA account, how do I find out more information or sign up for an account?
  • You can read the CASA Account page for information on CASA Account Eligibility, CASA Account Product Types and Rates, and Signing Up procedures. You can send a message through the online form for information not listed. If you wish to speak to our BIBD banking clerks, you can visit one of our BIBD branches or call them at their branch number.

  • I have a question that is not answered in this FAQ. Where else can I find this information?
  • First of all, make sure you have read the Terms & Conditions. If you still do not have an answer to your question, please send a message through the online form and we will be happy to point you in the right direction.